Types of Call Center Services

If you are looking to contract a call center outsourcing service, one of the most important considerations your business should make is the type of services available. Here are a few of the more common call center services. Customer Acquisition Customer acquisition is possibly the most popular service that call centers offer. Customer acquisition not
Tech-FAQ

Troubleshooting Windows Explorer Crashes

Windows Explorer is the Microsoft file management program that has been bundled with all releases of the Windows Operating System (OS) since Windows 95. Explorer provides the user interface or GUI for the end-user to access the computer's files system. The Windows OS can run without Windows Explorer being loaded, however, most Windows users have
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What is Sonic Update Manager?

Sonic Update Manager is a secondary application that is included in the Sonic RecordNow software, a program that allows users to create CDs and DVDs. While Sonic RecordNow does not usually cause problems, Sonic Update Manager is often considered a nuisance because it continuously displays a message asking the user to insert the Sonic installation
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Forward and Reverse Channels

Forward and reverse channels refer to a number of frequencies that are used by a telecommunications broadcast system in order for a telephone tower and a cellular telephone to communicate with each other. A forward channel refers to the frequencies used by a telephone tower to communicate with all nearby cellular phones. Contrastingly, a reverse
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XOR Encryption

The XOR encryption is a simple symmetric cipher that is used in many applications where security is not a defined requirement. The XOR Operator XOR (Exclusive OR) is a bitwise operator from binary mathematics. The six bitwise operators, as defined in the C programming language, are: Operation Symbol AND & Inclusive OR | Exclusive OR
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How to Link a Charter Email with Outlook

A Charter Pipeline email account is a high speed Internet account obtained through www.charter.com. Since users can add several email accounts to their Outlook, they can send and receive email messages from their Charter Pipeline account through Outlook. How to Link a Charter Email with Outlook Open Outlook. Click the Tools menu and select E-mail
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What is an Email Spoofing?

Email spoofing occurs when an email is sent from one person or program that makes it appear as though it is legitimately from another. For example, user1@youremail.com creates an email, but when it is sent the “From” field has another person/organization’s email address such as fake@somecompany.com. When the person who receives the email clicks the
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